FAQs
Please allow 24 hours for order processing. All shipments are sent from San Diego, California. Orders ship between Monday and Friday, excluding holidays.
This depends on the shipping service selected and your shipping address. Once your order has shipped, here are the estimated delivery times:
- USPS (Standard): ~4-7 business days]
- UPS Ground: ~3-6 business days
- UPS 2nd Day Air: ~2 business days
- UPS Next Day Air: 1 business day (guaranteed by UPS)
We want you to put your new eyewear to the test and really make sure it is for you, so our return and exchange policy lasts up to 30 days for non-RX products and we invite you to try them out on court (not just on at home in front of the mirror) before making your decision. However, if 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return or exchange, your item must be returned in the original packaging with all of the accessories included.